Unit Turnovers Taking Forever? 7 Mistakes You're Making (And How Professional Services Fix Them Fast)
- luke7851
- Sep 25
- 5 min read
If you're a property owner watching your units sit empty week after week while contractors promise "just a few more days," you're not alone. Unit turnovers are the bane of every property owner's existence, and when they drag on, every day costs you real money.
The frustrating part? Most turnover delays aren't caused by major structural issues or hard-to-find materials. They're caused by simple, fixable mistakes that happen over and over again. After seeing countless property owners struggle with the same problems, we've identified the seven biggest culprits that turn what should be a quick turnover into a month-long nightmare.
Here's the thing: property maintenance done right doesn't have to be complicated. But it does require avoiding these critical mistakes that most property owners make without even realizing it.
Mistake #1: Waiting Too Long for the Initial Walkthrough
This one's huge. The moment your tenant hands over the keys, the clock starts ticking on lost rental income. But too many property owners wait days or even weeks before doing a proper inspection. Maybe you're busy, maybe you assume it's in decent shape, or maybe you're dreading what you'll find.
Here's why this kills your timeline: When you finally do that walkthrough and discover the carpet needs replacing, the bathroom needs new tile, or there's a hole in the drywall, you're starting from square one. Now you need to get quotes, order materials, and find available contractors. What could have been a two-week turnaround suddenly becomes a month or more.
Professional property maintenance services get in there within 24-48 hours. They have comprehensive checklists and can spot issues you might miss. More importantly, they can start the estimation and scheduling process immediately, not after you've already lost a week of potential rental income.

Mistake #2: Playing Contractor Coordinator (When You Shouldn't Have To)
Picture this: You need painting, some drywall patching, carpet cleaning, and minor plumbing repairs. So you hire four different contractors. The painter shows up first but can't start because the drywall guy hasn't finished. The carpet cleaner reschedules twice. The plumber fixes the sink but scratches the freshly painted wall.
Sound familiar? Managing multiple contractors is like herding cats, except the cats cost you $100 per hour and have their own schedules.
Professional services solve this by offering integrated teams. One point of contact, one schedule, one invoice. They coordinate everything internally, so your painter knows exactly when the drywall will be done, and your cleaner comes in after everyone else is finished.
Mistake #3: The "Just Fix What's Broken" Trap
Here's a mistake that seems smart but costs you big time: only addressing obvious problems while ignoring preventive maintenance. You patch the hole in the wall but don't touch the loose outlet cover. You clean the carpets but ignore the outdated light fixtures that make the place look tired.
This shortsighted approach backfires when your new tenant moves in and immediately starts requesting maintenance for all those little issues you overlooked. Now you're dealing with service calls, tenant complaints, and the cost of sending contractors back out for tiny jobs that should have been handled during turnover.
Property maintenance done right includes proactive updates during turnovers. Professional services look beyond the obvious repairs and address items like loose handles, worn caulking, scuffed baseboards, and outdated fixtures. It costs a bit more upfront but saves you from constant service calls later.
Mistake #4: Skipping the Final Quality Check
You trust your contractors, so when they say the job's done, you assume it's done right. Big mistake. Walking through the unit after contractors leave often reveals:
Paint drips on the floor
Missing outlet covers
Fixtures installed crooked
Areas that were supposed to be cleaned but weren't
Touch-up paint that doesn't match
These details might seem minor, but they add up to a unit that looks unprofessional. Worse, if a prospective tenant notices these issues during a showing, they'll assume you cut corners everywhere.
Professional property maintenance services build quality control into their process. They use detailed checklists for final inspections and won't consider a job complete until everything meets their standards. This attention to detail shows in both the final product and your ability to command market-rate rents.

Mistake #5: Getting Caught Off-Guard by Peak Season
Summer hits, and suddenly everyone needs turnover work done at the same time. Your usual contractors are booked solid for weeks. You end up scrambling to find available workers, often settling for whoever's available rather than who does the best work.
This seasonal crunch is predictable, yet most property owners get caught off-guard year after year. By the time you realize you need to book services, all the good contractors are already committed to other projects.
Professional services plan for peak seasons by maintaining dedicated teams and pre-booking capacity. They're not scrambling to find available workers in June because they've been preparing for the busy season since March.
Mistake #6: Communication Chaos
Ever had a contractor show up to the wrong unit? Or start work that wasn't authorized? Or not show up at all because they thought the job was next week? Poor communication between property owners, tenants, contractors, and property managers creates constant delays and confusion.
When everyone's working from different information, scope changes happen without approval, schedules get mixed up, and simple jobs become complicated messes. Add in the fact that most contractors communicate differently (some text, some email, some phone-only), and it becomes nearly impossible to keep everyone on the same page.
Professional services use standardized communication systems and project management tools. Everyone works from the same information, updates are provided in real-time, and there's always a clear point of contact who knows exactly what's happening with your unit.
Mistake #7: Winging It Without a System
The biggest mistake of all might be not having a standardised turnover process. Every unit becomes a new adventure: What needs to be done? Who should do it? How much should it cost? Without established procedures, you're constantly making decisions from scratch and hoping for the best.
This ad hoc approach makes it impossible to control costs, predict timelines, or learn from experience. Unit turnover costs can range from $1,000 to $5,000 per unit, but without proper tracking and standardised processes, you have no idea if you're spending efficiently.
Professional services have refined their turnover processes through hundreds of units. They know exactly how long each type of repair takes, what materials cost, and how to sequence work for maximum efficiency. This experience translates into faster turnarounds and more predictable costs for you.
How Professional Services Transform Your Turnover Process
When you work with a professional property maintenance service like Cole Property Services, you're not just hiring contractors – you're gaining access to systems, expertise, and resources that eliminate these seven costly mistakes.
Professional services provide integrated solutions that handle everything from initial inspections to final quality checks. They maintain teams specifically trained in efficient turnover procedures and use technology to track progress and costs in real-time.
Most importantly, they've built their entire business model around turnover efficiency. While you might do a few turnovers per year, they do dozens every month. This volume gives them insights into what works, what doesn't, and how to optimize every step of the process.
The Real Cost of Turnover Delays
Remember, every day your unit sits empty is money out of your pocket. A $2,000/month unit costs you about $67 per day in lost rent. A turnover that drags on for an extra two weeks costs you almost $1,000 in lost income – and that's before considering the additional contractor costs that come with delays and rework.
Property maintenance done right isn't about cutting corners or finding the cheapest option. It's about creating efficient systems that get quality work done quickly and keep your properties generating income.
The choice is yours: keep making these seven mistakes and watching your turnovers drag on, or partner with professionals who have the systems, expertise, and resources to get your units back on the market fast. Your bank account will thank you for making the right choice.





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